Shipping & returns

Samples

For samples delivered to a mainland UK postal address we offer free delivery. Due to transport delays and staff shortages at our logistics partners, we are experiencing delays in the delivery of orders. Most orders are delivered in 2-3 days, but some are taking longer than that. Deliveries to a UK non-mainland address can take 3-5 working days longer to arrive. We apologise for any inconvenience and appreciate your patience.


Paint, wallpaper and other products

Please note: Paint and wallpaper orders are delivered in 3-4 working days.

The whole of the UK mainland (excluding Northern Ireland, Isle of Man and Channel Islands, but including the Isle of Wight) for £6.50, and free shipping on orders of £100.00.

Orders to UK non-mainland addresses (inc. Northern Ireland, Isle of Man and Channel Islands) are subject to a shipping fee of £10.00. Deliveries to a UK non-mainland address can take 3-5 working days longer to arrive.

Delays: If products are currently out of stock or experiencing delays to despatch for any other reason then this will be displayed on the site above the "add to cart" button and in the cart.

Lick Pro

For Lick Pro orders placed before 11am Monday - Friday, we will dispatch all paint & decorating supplies that day via DPD, for next working day delivery.

For Lick Pro orders placed over the weekend, we will dispatch all paint & decorating supplies on Monday via DPD, for next working day delivery.

Samples and wallpaper will be sent and delivered separately from paint & decorating supplies.

Christmas Period: Please note the final day to order paint and supplies is 21st December. After this date, all orders will be fulfilled from 4th January. Wallpaper and samples can be ordered and fulfilled across the Christmas period.

Please note that for Lick Pro orders we are unable to accept returns or cancellations as items are made to order.

Click & collect

Order online and collect same day in-store (or next day if ordered outside of trading hours). Orders will be prepared and available to collect within 3 hours. Orders placed before 4pm will be available to collect same day before the store closes.


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