Contact & returns

Want to check up on an order, or need some help?

You can contact us using the help icon at the bottom of our page, or alternatively you can send us an email us at hellousa@lick.com and we'll try to get back to you as soon as we can. Please remember to include your order number.

If you would like to make a return you can contact us using the help icon at the bottom of our page, or alternatively you can email us at hellousa@lick.com and a member of our team will help you arrange your return.

Response times

We will respond on weekdays and weekends between 6am to 6pm Eastern Standard Time, and our response time is typically a few hours, although during very busy periods we can take up to a day to respond.


Fancy working together or want to share some feedback?

Send us an email to with more information.hellousa@lick.com

Help